Sales Policy
Effective Date: November 16, 2024
This Sales Policy provides a comprehensive overview of our order processing, payment options, and shipping terms, ensuring a clear and smooth transaction experience for Chic Gemr customers.
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Order Placement and Acceptance
- Orders can be placed directly on our website, chicgemr.com. When you submit an order, you agree to provide accurate, current information for prompt processing.
- We reserve the right to refuse or cancel orders due to errors, inventory shortages, suspected fraud, or unforeseen circumstances.
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Payment Methods and Security
- Chic Gemr accepts major credit cards, PayPal, and other secure payment options to ensure flexibility and security.
- Payment must be completed at checkout to confirm your order. In cases where further verification is required, we may contact you for additional information.
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Shipping and Handling
- We process and ship orders within 1–3 business days, with estimated delivery times varying based on location and chosen shipping method.
- Once shipped, you will receive tracking information to monitor the progress of your order. Please note that we are not responsible for delays caused by postal services, customs, or other external factors beyond our control.
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International Orders and Duties
- For international orders, customers are responsible for any customs duties, import taxes, or additional fees. These charges vary by country and are not controlled by Chic Gemr.
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Product Availability and Backorders
- While we strive to maintain an accurate inventory, availability is subject to change without notice. If a product is unavailable, we will notify you promptly, and your payment will be refunded or applied toward another item at your discretion.
Contact Us
Street: Po Box 1134, Hanalei, Hawaii
Phone number: (702) 876-3297
Email: info@chicgemr.com
Website: chicgemr.com
