Payment Policy
Effective Date: January 17, 2025
This Payment Policy outlines the terms and conditions regarding the payment for products purchased from chicgemr.com. By placing an order with Chic Gemr, you agree to the following terms.
1. Accepted Payment Methods
We accept the following payment methods for all orders placed on chicgemr.com:
- Major Credit and Debit Cards: Visa, MasterCard, American Express, Discover
- Digital Payment Methods: PayPal, Apple Pay, Google Pay, and other secure digital wallets offered at checkout.
- Gift Cards or Promo Codes: If applicable, you may use gift cards or promotional codes at checkout to apply discounts.
2. Payment Authorization
- Authorization: When you place an order, your payment method is authorized for the total order amount, including shipping costs and applicable taxes. The payment will be processed once your order has been confirmed.
- Pre-Authorization: In the case of orders with payment held for pre-authorization (such as credit card payments), your payment is only processed once your order is ready to ship.
3. Payment Timing
- Full Payment Required: Payment must be completed in full at the time of purchase. Orders will not be shipped until payment is successfully processed.
- Failed Payments: If payment fails or is declined by your bank or payment provider, we will notify you and provide instructions to resolve the issue. Your order will not be shipped until payment is successfully processed.
4. Taxes and Fees
- Sales Tax: Sales tax is applied based on your shipping address and is calculated during checkout. This tax is in accordance with the laws of your local jurisdiction.
- Transaction Fees: Some payment methods may incur additional transaction fees. These fees will be indicated at checkout if applicable.
- Currency: All transactions are processed in US Dollars (USD). If you are purchasing from outside the United States, your payment provider will apply their currency conversion rates.
5. Security and Data Protection
- We take your security seriously. All payment information is processed through secure, encrypted payment gateways.
- We do not store your credit card or other sensitive payment information after the transaction has been completed.
- Fraud Prevention: We reserve the right to cancel any transaction that appears suspicious or fraudulent. You may be required to provide additional verification before your order can be processed.
6. Order Cancellation and Modifications
- Cancellation: Once your order is placed, it may not be canceled or modified unless you contact us immediately and the order has not yet been processed.
- Refunds: Refunds for canceled or returned orders will be issued to the original payment method. Please refer to our Refund and Return Policy for more details.
7. Disputed Charges
- If you dispute a charge with your bank or credit card company, please contact us first. We will work with you to resolve any issues.
- Any charges disputed after the delivery of products may result in delays in processing future orders or actions taken in accordance with our Terms and Conditions.
8. Contact Us
For any questions regarding your payment or this Payment Policy, please reach out to us:
- Address: P.O. Box 1134, Hanalei, Hawaii
- Phone: (702) 876-3297
- Email: info@chicgemr.com
