Sales Policy
Effective Date: January 17, 2025
This Sales Policy outlines the terms and conditions governing purchases made on chicgemr.com. By placing an order with Chic Gemr, you agree to this policy.
1. General Terms
- All sales are subject to product availability. We reserve the right to limit quantities or cancel orders at our discretion.
- Prices are listed in USD and are subject to change without notice.
- Promotional offers, discounts, and coupon codes are valid for a limited time and cannot be combined unless otherwise specified.
2. Order Process
- Placing an Order: You can place orders directly on our website (chicgemr.com). Ensure that all information provided is accurate.
- Order Confirmation: After placing an order, you will receive a confirmation email. This email serves as proof of your purchase.
- Order Changes and Cancellations: Once an order is placed, changes or cancellations may not be guaranteed. Contact us immediately at info@chicgemr.com or (702) 876-3297 for assistance.
3. Payment Terms
- Full payment is required at the time of purchase.
- We accept major credit cards, debit cards, and other payment methods listed on our website.
- Orders are subject to verification and authorization. Any issues may result in delays or cancellations.
4. Taxes and Duties
- Domestic Orders: Applicable sales tax will be calculated at checkout based on your shipping address.
- International Orders: Customers are responsible for paying customs duties, taxes, or other import fees.
5. Shipping and Delivery
- Shipping costs and estimated delivery times are provided at checkout.
- Orders are shipped to the address provided during checkout. We are not responsible for delays or issues caused by incorrect shipping information.
- For more details, refer to our Shipment Policy.
6. Returns and Refunds
- Items may be returned under the conditions outlined in our Refund and Return Policy.
- Refunds, exchanges, and replacements are processed according to our return guidelines.
7. Product Descriptions
- We strive to ensure that all product descriptions, images, and pricing are accurate. However, minor variations may occur.
- In case of an error in pricing or product details, we reserve the right to cancel the order and provide a full refund.
8. Warranty
- Some products may come with a manufacturer’s warranty. Details will be provided in the product description, where applicable.
- Chic Gemr does not offer additional warranties beyond those provided by the manufacturer.
9. Limitation of Liability
- Chic Gemr is not liable for damages resulting from misuse, improper handling, or unauthorized alterations of purchased items.
- In no event shall our liability exceed the total amount paid for the item in question.
10. Contact Us
For questions regarding sales or product inquiries, please contact us:
- Address: P.O. Box 1134, Hanalei, Hawaii
- Phone: (702) 876-3297
- Email: info@chicgemr.com
